favorite this post Law Firm Client Intake Specialist (Shelton) hide this posting unhide

1 Enterprise Drive

(google map)

compensation: DOE, starting at 30,000/annually
employment type: full-time

Ruane Attorneys is hiring the right person for a full time position in our Shelton, CT office.

Client Intake Specialist conducts client reception, intake interviews and office support. This requires both face-to-face and phone contact with clients and prospective clients, as well as handling calls for multiple offices.

Candidates should enjoy working with people and have the ability to understand and respond to the needs of clients and potential clients. Candidates should enjoy a fast-paced environment, work well independently, have enthusiasm for law, and have strong interpersonal and communication skills. Bi-lingual in Spanish and English is a plus.

Our team members are committed to each other and the growth of the firm.

Candidate must:

Have an associate's degree from an accredited school

Have Experience in retail or restaurant customer service, intake or call handling.

Other requirements include the following:
- Conveys confidence on the phone;
- Sets the tone and the pace of the client phone call;
- Shows empathy and compassion to clients and puts them at ease during their difficult time;
- Treats a call at 4:30pm on a Friday with the same care and compassion as one at 10am on a Monday;
- Demonstrates exceptional communication skills;
- Proficient in typing;
- Strong multitasking skills

Do you like people? Enjoy talking to them? Do you have and maintain to-do lists to get tasks done timely? This might be the right job for you. 

Prefer to figure things out on your own and don't like talking to people? This is not the right role for you. 

Be self-motivated, intellectually curious and possess a strong work ethic

Enjoy continuous learning in a fast-paced and friendly work environment

Veterans are welcome and encouraged to apply.

In your cover letter please tell us what is the best part of your current or recent job and what excites/scares you about working for a law firm.

Applicants should NOT call the office or appear in person. Interviews will be scheduled after review of credentials.

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6562226215


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