Inside Sales Representative (Wallingford)

Inside Sales Representative – Onsite (Wallingford, CT)

Nucor is hiring an Inside Sales Representative to work onsite in Wallingford, CT. This role delivers exceptional customer service while supporting the outside sales team and working closely with Production, Quality, Shipping, and Operations. The Inside Sales Representative plays a key role in meeting customer needs through accurate order processing, inventory coordination, pricing maintenance, billing approvals, and shipment dispatch.

We Offer

• Comprehensive Health & Wellness Coverage – Medical, dental, vision, telehealth, virtual physical therapy, wellness programs, mental health services, and Employee Assistance Program (EAP)
• Flexible Spending & Family Support – Healthcare and dependent care FSAs, paid parental leave, and survivor support
• Paid Time Off – Vacation, holidays, and sick leave
• Retirement & Financial Rewards – 401(k) with company match, profit sharing, stock purchase plan, and employee stock awards
• Education & Career Development – Tuition assistance and scholarship programs
• Protection & Peace of Mind – Life and disability insurance, secure travel program, and estate planning resources

Minimum Qualifications

• 1+ year of customer service experience

Preferred Qualifications

• Degree in Marketing, Business Administration, or related field, or 2+ years of experience in a sales-related or customer service role
• Proven ability to resolve customer concerns and support overall customer satisfaction
• Knowledge of the steel or manufacturing industry
• Familiarity with forecasting, cold calling, prospecting, and sales strategy development
• Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
• Experience working with Oracle-based EPM systems
• Willingness to travel occasionally

Key Responsibilities

• Serve as a primary point of contact for customer inquiries and ongoing support
• Process customer orders, manage available inventory, and coordinate shipment dispatch
• Collaborate with outside sales and internal teams to meet customer requirements and delivery schedules
• Maintain pricing accuracy and approve billing transactions
• Support sales initiatives and objectives established by the Sales Manager and leadership team
• Identify opportunities to improve customer service and operational efficiency
• Promote and uphold all safety policies, procedures, and housekeeping standards

About Nucor

Nucor is North America’s largest recycler and the most diversified steel and steel products company. Since 1969, Nucor has led the industry by developing innovative technologies that transform scrap metal into high-quality steel.

Our products are all around us—from bridges and buildings to cars and appliances—helping build the infrastructure that supports everyday life.